CaseStudy
PetaBytz Technologies Seamlessly Migrates 1000 Emails from On-Premise Exchange to O365 for a Leading Financial Organization

 



Client Overview

One of our clients, a top financial organization, sought to enhance their operational efficiency by transitioning from an on-premise email system to Microsoft Office 365 (O365). However, they encountered several challenges along the way

Challenge

  • Lack of Documentation: The absence of essential documentation hampered troubleshooting efforts and knowledge transfer from the previous service provider, impeding the smooth transition to O365.
  • Poor Support: Satin Credit Care experienced inadequate support from their previous service provider, resulting in delayed problem resolution and prolonged downtime.
  • Excessive Time Investment: With the previous provider, resolving issues often took an unreasonable amount of time, causing extended downtime and impacting productivity.
  • Hardware Issues: Technical challenges arose while configuring hardware provided by the previous service provider, leading to concerns about compatibility and performance limitations.
  • Application Compatibility: Critical applications, particularly those reliant on email, faced compatibility issues with the infrastructure provided by the previous service provider.
  • Infrastructure Hygiene: The on-premise exchange infrastructure was not up to standard, leading to issues with mailbox integrity and performance

Our Approach

  • Identification and Cleanup: We meticulously identified and removed redundant mailboxes, optimizing the environment for migration.
  • Documentation Enhancement: We created detailed documentation to facilitate troubleshooting and knowledge transfer, ensuring smoother operations post-migration.
  • Proactive Support: Our team provided proactive and responsive support throughout the migration process, minimizing downtime and disruptions.
  • Hardware Evaluation: We conducted a thorough evaluation of hardware requirements and compatibility, ensuring seamless integration with O365.
  • Application Integration: We worked closely with the client to ensure that critical applications were seamlessly integrated with O365, minimizing compatibility issues.

Benefits

  • 99.97% Uptime: The migration was executed with exceptional uptime, ensuring minimal disruption to operations.
  • Improved Productivity: By empowering end-users with a more efficient email and productivity suite, the client witnessed a boost in productivity across the organization.
  • Enhanced Reliability: The transition to O365 provided the client with a more reliable and scalable email solution, reducing the risk of downtime and data loss.
  • Cost Savings: Through optimized infrastructure and streamlined operations, the client realized cost savings in both the short and long term.
  • Future Readiness: With a modern and flexible email platform in place, the client is well-positioned to adapt to future technological advancements and business needs.

Testimonial

We have received the below testimonial as a testament:
“We have recently engaged PetaBytz for our organization's email migration from OnPrim Exchange to Office 365. The migration process was handled swiftly and smoothly, with minimal disruption to our day-to-day operations.
What impressed me the most was the attention to detail and commitment to customer satisfaction. Also provided clear communication at every step of the process, addressing any concerns promptly and efficiently. Thanks to PetaBytz, our transition to Office 365 was seamless and we're now enjoying the enhanced collaboration and productivity features that the platform offers.
I highly recommend PetaBytz to any organization seeking reliable and efficient email migration services. Your expertise and dedication make them a trusted partner.”

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